Try it in Your Home Totally Risk Free for 14 Days!
If you are not totally satisfied with your new Robotic Automated Massage Chair, simply return it (in its original packaging within 14 days of receipt) to us for a refund of the total purchase price including freight. We will also pay 50% the return freight with our carrier. Prior written return authorization is required. The 14 day in-home trial only applies to brand new chairs that we ship, not to customer pick-ups & not to chairs bought for resale purposes or any chairs sold at a discount from the published selling price on this website. The 14 day in-home trial does not apply to a user not fitting in the chair. Any returned chair must be in good condition and working order with no damage and be complete in its original cartons and original packaging at the time of the return request. We cannot ship any chairs without the original cartons and packaging and therefore cannot accept any return without the original cartons and packaging. It is the sole responsibility of the customer to keep the original cartons and packaging. We require that the customer properly setup and use the chair and watch the training and proper use video (if available) several times before requesting any return. At the time of a return request we require pictures of the chair assembled from all 4 sides and pictures of the original cartons and packaging and within 3 days pictures of the chair properly packaged up in all 3 original cartons on a pallet after which we will issue an RMA. After receipt and inspection, we will issue a full refund.